If you are not packing or shipping, we can change your order. Contact us with your new details to see if this is possible.

Sometimes tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your order will likely be delivered within a few days, but in the meantime, it's best to check with your neighbors and/or the post office! If you don't receive your order within a few days, please contact us and we will resolve the issue immediately.

Yes, we are very close to receiving your order! Once your order has been shipped, you will receive an email with a tracking number that you can use to track your order by clicking here.

Once the order has been placed, it is unfortunately not possible to change the delivery address.

We sincerely apologize for the delay with your package! Even though the tracking does not show it, we can assure you that your package is still on its way to you. Please note that orders usually take 1–2 full business days before delivery. Business days do not include weekends and holidays. We do our best to ship orders as quickly as possible.

Our products are usually shipped within 1–2 business days (business days do NOT include weekends or holidays)! Once your order has been shipped, you will receive an email with delivery confirmation and a tracking number.

We are happy to change the delivery address for your order! Please send your new delivery address to our team by clicking HERE, as we can only make changes to your order if it has not yet gone through the packaging and shipping process.

We accept all major credit/debit cards. Secure payments via Stripe processor. All payments are processed securely with SSL encryption.

Yes, you will receive a payment confirmation to your email address after placing an order on our website.